We are Hiring

BiLingual Case manager - The Family Stabilization Visiation Center

Locations in Brockton and Raynham

Full Time - 35 Hours

  • Tuesday - Saturday

  • Tuesday & Wednesday- 10:00am – 6:00pm

  • Thursday - Saturday 9:30am-5:30pm

Reports to: Director of FBS Visitation

FCR Mission: Family and Community Resources, Inc. (FCR) is dedicated to serving individuals and families whose lives are impacted by trauma at home, school or in their community. FCR is committed to providing the highest quality of services including advocacy, support, individual and group treatment, case management and community education and training. Victims have the right to receive these services free of any bias with regard to age, gender, race, income, religion, sexual orientation, national origin or physical or mental challenges. All FCR services are provided within a setting that preserves their safety, confidentiality, and dignity and that empower them to move toward personal growth, health, and happiness.

General Description: The Family Stabilization Visitation Program provides case management, advocacy, and “family time” supervised visitation services for children in out of home placement through the Department of Children and Families MA (DCF) and their parents, protecting participants from verbal, emotional and physical abuse and to assist non-custodial parents in having safe, loving, nurturing visits with their child(ren).

Responsibilities include:

  • Support day-to-day Program functioning and structure as assigned in Brockton, and Raynham

  • Work collaboratively with Director, Program Coordinator, and staff to address programmatic and administrative areas of concern.

  • Provide trauma informed direct services to clients accessing Parenting Time Visitation Services

  • Maintain valid certification in CPR and First Aid

  • Attend related trainings and community meetings as directed by Program Director.

  • Maintain weekly updated client files, data base.

  • General office duties: taking/ returning telephone calls, record of all verbal and non-verbal communication; filing/faxing/scanning

  • Attend and participate in weekly supervision

  • Supervise Parenting Family Time scheduled visits\

  • Assist in scheduling and monitoring of client transportation providers

  • All other duties as assigned by Program Director

  • Maintain order and cleanliness of office, visitation spaces and materials

Job Requirements

  • Associates Degree or two years’ experience in related field.

  • 3+ years of experience with case management and/or working with families of diverse communities (i.e. based on race, ethnicity, sexual orientation, disability, age, gender identity, class, education, immigration status, etc.)

  • Ability to deal with crisis situations effectively and calmly

  • Ability to be flexible to accommodate immediate program needs

  • Ability to work on multiple projects simultaneously

  • Availability to work early evenings and one weekend day per week

  • Bilingual in Spanish and/or Portuguese with English proficiency required

  • Familiarity with community and social service agencies/resources locally and statewide

  • Ability to address conflict and contribute alternative solutions in a direct, constructive and positive manner

  • Experience in creatively advocating and providing support to families

  • Some knowledge and experience with program development

  • Excellent listening/report writing skills

  • Knowledge of issues related to child development, substance abuse and Domestic Violence

  • Must possess excellent judgment and interpersonal skills and work effectively both as a member of a team and independently. 

  • Knowledge of Microsoft 365 including Work, Excel and database entry required

  • Excellent written and verbal skills; ability to assimilate information and communicate with various community partners and clients.

  • Ability to acknowledge and accept further responsibilities and direction of the Program Director and/or the agency Administrative Team

  • Must have valid MA Drivers license, clean driving record

Salary: Commensurate with experience - $22.00-$24.00 per hour

Excellent benefits package, including generous earned time package, health, vision and dental benefits, life insurance and workers compensation.

Resumes with cover letter to:

Linda Siegel-Croker, Director of Family Stabilization Services

370 Oak Street, Suite B, Brockton, MA  02301

Fax: 508-584-1030

Or via email to linda.siegel@fcr-ma.org

Family and Community Resources, Inc. is an Equal Opportunity M/F Employer. All minorities and bi-lingual candidates are encouraged to apply. Qualified Applicants are considered for positions without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, status as a disabled veteran or a Vietnam Era veteran or the presence of a disability where otherwise qualified.