Bi Lingual Housing and Economic Empowerment Specialist
The Family and Community Resources (FCR), Inc. and DOVE, Inc. Housing Program will provide rental, utility and self-sufficiency services to help survivors and their children who are fleeing domestic violence, living on the streets, and who are homeless with financial hardships.
The DV Advocate/Housing Specialist will be employed by FCR, and will work with staff of both organizations (FCR based in Brockton and DOVE based in Quincy), to provide a variety of assistance, including: rental assistance, housing relocation, and stabilization services. This position also will maintain and develop relations with landlords to effectively house participants with multiple barriers and provide mediation when necessary after housing family/individual. The Housing Specialist will work collaboratively with the CoC (Continuum of Care), community stakeholders, and other program staff of FCR and DOVE who are supporting families toward stability.
Additionally, the Advocate/Housing & Economic Empowerment Specialist will have a specialty area of expertise in Housing Search and Economic Empowerment, working with program participants to help them secure benefits, build economic sustainability, and conduct ongoing long-term housing search. The Advocate/Specialist will also build and maintain connections with local economic empowerment resources and housing networks.
The DV Advocate/Housing Specialist reports to the FCR Director of Domestic Violence Services
- Schedule and conduct needs assessments for Program Participants.
- Develop clearly written individualized service plans based on the Review
- Provide transitional support and intensive case management services for participants enrolled in the program.
- Coordinate move-in activities such as pre-lease signing, visual unit inspection, and procuring of move-in documents
- Attend lease signing with family/individual when deemed necessary.
- Serve as liaison between participants and landlords in matters relating to apartment maintenance to stabilize the family housing situation.
- Make referral to appropriate providers and resources to resolve families' other barriers for them to be ready for employment.
- Develop a plan that ensures clients' employment barriers are resolved and that they have steady income.
- Develop individual family services plan by developing an action plan to resolve families' barriers to overall stability, including permanent housing stability.
- Provide information to property management staff or unit owner regarding move-in and departure of individuals or families.
- Schedule and conduct meeting with client and property manager/owner to inspect the unit and approve for rental.
- Plan and work weekly with program participants on goals re: housing search and economic stability (job search, educational goals, financial literacy, credit assessment), providing information, coaching, individual support, facilitating peer support, etc.
- Design and implement on-site basic skills training to meet participant needs, such as resume preparation, job interview training, financial literacy, etc., inviting guest presenters and collaborative partners as appropriate and/or requested.
- Develop and maintain relationships with landlords, housing authorities, transitional housing, and other housing resources.
- Maintain a comprehensive resource directory for job training, skills enhancement, job placement, educational opportunities, and other self-sufficiency programming.
- Accompany families to appointments; provide advocacy on behalf of program participant as appropriate; and facilitate language translation and interpretation as necessary (thru a third party).
- Design and conduct training for other FCR & DOVE staff re: availability of low cost housing resources and information to easily access these resources.
- Maintain accurate and complete forms and documentation as required.
- Participate in regular FCR on-call rotation.
- Keep case notes and records, track services delivered in the EmpowerDB database; submit routine reports for funders in collaboration with the Director of DV Services.
- Create and maintain outcomes measurement data accurately and consistently.
- Periodically represent FCR in meetings or interactions with collaborators, community stakeholders, donors, and/or funders.
- Attend and participate in regularly scheduled individual supervision, staff meetings, case review and DV team meetings, and ongoing professional development meetings and trainings.
- Complete other duties to ensure that program participants are provided with professional, empathic, safe, and affirming services within the context of FCR & DOVE's mission and consistent with legal, organizational, and funder requirements.
- AA in Human Services field and two years professional experience in Social Services field. BA in related field preferred.
- Deep understanding of survivor's mainstream housing needs.
- Bi lingual bi cultural and understand survivor populations and their journeys.
- Two Years proven ability to provide high – quality job support services to families'.
- Strong verbal and written English skills.
- Excellent organizational skills.
- Ability to work independently and as part of a team.
- Demonstrated computer skills including knowledge of database, word processing and e-mail programs.
- Knowledge of housing market trends, and employment and training services.
- Must have own transportation, a valid Massachusetts state drivers' license, and able to travel to multiple sites on a regular basis.
- Willingness to work flexible hours, and with changing responsibilities.
- Proven ability to: work independently as well as part of a team, effectively multi- task, consistently meet deadlines, prioritize and organize work load and the ability to work with diverse staff and volunteers.
Medical, Dental, Vision, Life insurance, vacation, sick leave, paid holidays, workers comp insurance.
Salary Range: $20.00 - $24.00 per hour depending on language skills and experience.
FCR is an Equal Opportunity Employer and does not discriminate based on race, gender, sexual orientation, religion, age, national origin, disability, or veteran status.
To Be Considered:
Pease send a cover letter with your resume to:
Christine Jones, Director of Domestic Violence Services
Family and Community Resources, Inc.
18 Newton Street, Brockton, MA 02301
FCR is an Equal Opportunity Employer. Qualified Applicants are considered for positions without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, status as a disabled veteran or a Vietnam Era veteran or the presence of a disability where otherwise qualified.